National Credit Manager

Main in Purpose of the Job:

Responsible for managing and developing all credit functions and indirect business activity within the assigned region.

Requirements

• Matric

• Legal or Finance tertiary qualification

• 7+ years’ experience in credit management

Competencies

• Previous experience in the auto finance industry preferred.

• Previous experience in managing a team.

• Experience with Microsoft Excel, pivot tables.

• Knowledge in working with Credit scoring models and score cards.

• Credit Risk Assessment

• Financial Analysis

• Credit evaluation techniques.

• Strong negotiation skills

• Excellent analytical skills

• Solid interpersonal skills

• Attention to detail.

• Great written and verbal communication.

• Ability to work under pressure.

Key Responsibilities:

Credit Evaluation and Approval:

• Evaluate the creditworthiness of potential customers by reviewing credit reports, financial statements, trade references, and other relevant information.

• Determine appropriate credit limits, terms, and payment plans based on risk assessment and company guidelines.

• Approve or decline credit applications and negotiate terms with customers to facilitate sales while minimizing credit exposure.

Collections Management

• Monitor customer accounts to identify overdue invoices, outstanding balances, and delinquent accounts.

• Implement and enforce collection strategies, including reminder notices, phone calls, and collection letters, to encourage timely payment and resolve payment disputes.

• Coordinate with collection agencies or legal counsel for escalated collection efforts, including legal actions or debt recovery, when necessary

Risk Assessment & Monitoring

• Identify potential credit risks and exposure by analyzing customer payment histories, credit scores, and financial stability

• Monitor changes in customers’ credit profiles, financial conditions, and market dynamics to anticipate and mitigate credit risks proactively.

• Implement risk mitigation strategies, such as requiring collateral or personal guarantees, to safeguard against potential losses.

Customer Relations & Communication

• Build and maintain positive relationships with customers, sales teams, and other stakeholders to foster collaboration and resolve credit-related issues effectively

• Communicate credit terms, payment expectations, and collection efforts clearly and professionally to ensure transparency and compliance.

Reporting & Analysis

• Generate regular reports to track key credit metrics, including aging receivables, credit limits, bad debts, and cash flow impacts.

• Analyze credit data and trends to identify patterns, insights, and opportunities for process improvements in credit management and collections.

• Present findings and recommendations to senior management to inform strategic decisions and optimize credit management strategies.